Don't be an Online Victim. Learn how to protect yourself from identity theft and fraud with this helpful information from the FDIC.
Card Alert Notification
Protecting your debit or ATM card
Protecting your MasterCard® debit or ATM card from fraud requires 24/7/365 days a year monitoring. Our fraud detection programs monitor your card transactions for any suspicious activity. If potentially fraudulent transactions are taking place, we’ll contact you immediately so that future fraudulent transactions can be avoided.
What we monitor
Your card transactions are monitored for purchases outside your normal purchasing patterns, unusual timeframes and geographical locations, or purchase patterns that are consistent with previously identified fraud trends.
How we contact you
Getting in touch with you quickly is critical to stopping any potential card fraud. 86% of Americans have a mobile device and this offers a convenient and free* method to contact you fast. With our Card Alert Notification service, you will receive a text message asking you to confirm if a suspicious transaction was authorized by you.
Receiving a text message
Help us protect you
Keep us up to date with your current mobile and home phone numbers and contact information. Traveling in the U.S. or to a foreign country for an extended period of time? Contact us prior to your departure and we’ll make our monitoring more flexible during your travel or vacation time.
* Text messages to your mobile device are free, but all other fees on calls and texts are subject to the terms of your voice/data plan with your mobile carrier.
To report a lost or stolen ATM or Debit card during normal business hours, please call 570-622-5620. Outside of normal business hours, please call the ATM/Debit Card Lost and Stolen Service Center at 1-800-528-2273.